MogME AI Support

How do I cancel my subscription?

You can cancel your subscription at any time:

1. Open Settings on your iPhone
2. Tap [Your Name] → Subscriptions
3. Find "MogME AI"
4. Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period.

How do I restore my purchases?

If you've previously purchased MogME Premium:

1. Open the MogME AI app
2. Navigate to any premium feature
3. Tap "Restore Purchases" on the paywall screen
4. Sign in with the Apple ID you used for the purchase

What devices are supported?

iPhone: iPhone X or newer required for AR features (Face Exercise, Posture Training). Older iPhones can use most other features.

iPad: Limited support. AR features require TrueDepth camera (not available on iPad).

iOS Version: iOS 17.0 or later

⭐What features require premium?

Premium features include:

• Detailed facial analysis (eyes, proportions, jaw)
• Unlimited scans
• All premium games
• Export & history
• Progress tracking
• AR training features

How do I request a refund?

For subscription refunds, please contact Apple Support:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your MogME AI purchase
4. Select "Report a Problem" and follow the prompts

I'm having trouble with AR features

AR features require:

• iPhone X or newer (TrueDepth camera)
• Good lighting conditions
• Camera permissions enabled
• Face clearly visible to camera

If issues persist, try restarting the app or your device.