Privacy Policy

Last Updated: 11/22/2025

1. Introduction

DropDollar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skill-based gaming platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and username
  • Date of birth and age verification
  • Payment information (processed securely through Stripe)
  • Bank account details for withdrawals (via Stripe Connect)
  • Location information for legal compliance
  • Government-issued ID for identity verification

2.2 Gameplay Information

We collect data related to your gaming activity:

  • Game scores and performance metrics
  • Tournament participation and results
  • Token transactions and balance history
  • Withdrawal and deposit records
  • Device information and IP addresses
  • Browser type and operating system

2.3 Technical Information

We automatically collect certain technical information:

  • Log files and usage analytics
  • Cookies and similar tracking technologies
  • Device identifiers and hardware information
  • Network information and connection details

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our gaming platform
  • Process payments and manage your account
  • Verify your identity and age
  • Ensure compliance with legal requirements
  • Prevent fraud and ensure platform security
  • Improve our games and user experience
  • Communicate with you about your account
  • Provide customer support
  • Conduct analytics and research

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers:

  • Stripe for payment processing
  • Supabase for data storage and management
  • Vercel for hosting and deployment
  • Analytics providers for platform insights

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Protect user safety and platform integrity

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing through Stripe
  • Regular security audits and updates
  • Access controls and authentication systems
  • Monitoring for suspicious activities
  • Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Prevent fraud and ensure platform security

Account information is typically retained for 7 years after account closure for regulatory compliance.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized experiences
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

DropDollar is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@drop-dollar.com
Support: support@drop-dollar.com
Website: https://www.drop-dollar.com
Data Protection Officer: dpo@drop-dollar.com

This Privacy Policy is effective as of the date listed above and applies to all information collected by DropDollar.