Terms of Service

Effective date: July 6, 2026
Last updated: July 6, 2026

These Terms of Service (“Terms”) govern your use of the Sales Coach AI mobile application (the “App”) operated by DropDollar, LLC (“DropDollar,” “we,” “us,” or “our”).

By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the App. If you use the App on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. The App

Sales Coach AI provides sales training, CRM, AI coaching, map prospecting, integrations, and related business tools. Features may change, be added, or be removed at any time.

The App is a business tool. It does not guarantee sales results, revenue, closed deals, or business outcomes.

3. Account Registration

You may sign in using Sign in with Apple. You are responsible for:

• Providing accurate account information
• Maintaining the security of your device and Apple ID
• All activity that occurs under your account

Notify us immediately at ryanfermoselle@outlook.com if you suspect unauthorized access.

4. Subscriptions and Payments

The App may offer free and paid subscription plans (such as Pro, Team, and Enterprise). If you purchase a subscription through Apple's In-App Purchase system:

• Payment is charged to your Apple ID account
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
• You can manage or cancel subscriptions in your Apple ID Account Settings
• Any free trial, if offered, converts to a paid subscription unless canceled before the trial ends
• Refunds are handled by Apple according to Apple's policies

Usage limits (such as AI tokens, roleplays, or discovery searches) apply based on your plan tier. We may change plan features, limits, or pricing with notice where required by law or App Store rules.

5. AI Features — Important Disclaimers

The App includes AI-generated content for coaching, scripts, proposals, forecasts, roleplay responses, and business intelligence.

You acknowledge and agree:

• AI output may be inaccurate, incomplete, outdated, or inappropriate
• AI is not a substitute for professional legal, financial, tax, compliance, or employment advice
• You are solely responsible for reviewing all AI output before using it with customers, employers, or in contracts
• You must comply with applicable laws, industry regulations, and your employer's policies when using the App
• We do not guarantee the accuracy or reliability of AI responses

6. Your Content and Data

You retain ownership of the content and data you enter into the App (“User Content”), including CRM records, notes, scripts, and business card scans.

You grant DropDollar a limited, non-exclusive license to process User Content solely to operate and improve the App, including transmitting relevant portions to AI and hosting providers when you use AI features.

You represent that:

• You have the right to upload and use all User Content
• Your User Content does not violate any law or third-party rights
• You will not upload unlawful, harassing, or infringing material

7. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose
• Upload contacts or data you do not have permission to use
• Attempt to reverse engineer, scrape, or disrupt the App
• Circumvent usage limits, subscription restrictions, or security measures
• Use the App to send spam or unsolicited communications
• Misrepresent AI-generated content as human-written where prohibited by law or policy
• Use the App in a way that harms DropDollar, other users, or third parties

We may suspend or terminate access for violations.

8. Third-Party Services

The App may integrate with or link to third-party services (OpenAI, Railway, HubSpot, Salesforce, Google Calendar, Zapier, Apple Maps, and others). We do not control third-party services. Your use of them is subject to their terms and policies. We are not responsible for third-party outages, data handling, or actions.

9. Location, Camera, Microphone, and Siri

Certain features require device permissions. By enabling these features, you consent to the App's use of location, camera, photos, microphone, and Siri as described in our Privacy Policy.

10. Intellectual Property

The App, including its design, code, branding, and content (excluding User Content), is owned by DropDollar or its licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding except as needed to use the App.

11. Feedback

If you send suggestions or feedback, you grant us a perpetual, royalty-free license to use it without obligation to you.

12. Termination

You may stop using the App at any time by uninstalling it and canceling any subscriptions through Apple.

We may suspend or terminate your access if you violate these Terms or if we discontinue the App. Sections that by nature should survive termination will survive (including disclaimers, limitations of liability, and indemnification).

13. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT AI OUTPUT WILL BE ACCURATE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPDOLLAR, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE APP.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $50.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS. IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to indemnify and hold harmless DropDollar, LLC from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the App, your User Content, your violation of these Terms, or your violation of any law or third-party rights.

16. Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or the App will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

17. Apple App Store Terms

If you downloaded the App from the Apple App Store, you acknowledge that:

• These Terms are between you and DropDollar, LLC, not Apple
• Apple has no obligation to provide maintenance or support for the App
• Apple is not responsible for product claims, intellectual property claims, or third-party claims related to the App
• Apple is a third-party beneficiary of these Terms and may enforce them against you

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last Updated” date. Continued use of the App after changes constitutes acceptance.

19. Contact

DropDollar, LLC
Email: ryanfermoselle@outlook.com